1. Which payment methods do you accept?
We currently accept Paypal as our prefered online payment method for small to medium purchases. Having your Paypal account verified and ensuring your delivery/contact information is up to date will speed up the verification and delivery of your order.
2. Are there discounts for larger orders?
Yes, we offer bulk discounts on a case by case basis. Please contact us via Live Help or e-mail to discuss a bulk discount.
3.How is my information protected from hackers/fraudsters?
By becoming a customer, you are dealing with a reputable company with a long history of satisfied customers. However, successful companies such as ours are often targetted by hackers and phishers in order to steal your account, personal or payment information. We suggest that you take certain precautions to protect yourself from fraud.
1) You can ensure you are dealing with our staff ingame by e-mailing us or otherwise contacting us with a security phrase. Our staff will repeat this to you ingame to verify you are dealing with us.
2) If you need to verify the validity of a Accounts4wow member, please contact our Live Help and they will confirm their validity for you.
4.Why do you sometimes need to call me when I've made an order?
1) There may have been an error on your order, a mis-spelt character name or complications with payment.
2)If you have been unavailable to receive your order, we may call you to ask you to collect your order ingame, if remote delivery is not available.
3) For largers orders, we must confirm your identity and legitimate possesion of the card or Paypal account you are using to pay. This serves to decrease fraud and deter scammers, something that benefits all our customers and MMORPG players.
4) If you are worried about an order or have not managed to resolve an issue via e-mail,we may call you to assure you and help resolve any problems you are having.
5.Why do your prices change so frequently?
We raise and lower our prices in accordance with market supply and demand. When supply is short and demand is high, prices will increase. When supply is plentiful but there is little demand, prices will decrease. This is the reason for changing prices and also why currency prices may vary from server to server.
6.Will my account get banned if I buy from your site?
Quite simply - no. We have never been informed of any account bans of customers due to their dealings with Accounts4wow. We are a reputable company that does not engage in cheating, exploiting or phishing. Dealing with other companies who obtain currencies and virtual commodities through these illegitimate means may result in your account being banned, but we can assure you we are not one of those. We are proud of our company's reputation and we will continue offering a safe, quality service to our customers.